Hr Animal Care Centre — Veterinary Care in Regina

Reviews of Hr Animal Care Centre

• James

  Added 2016.04.23

  My year old male boxer went in for a cryptorchid surgery to remove an undescended testicle at another (better) vet clinic, but he had a reaction to the subcutaneous stitches they used, and his body started to reject the surgery site. There was a small black piece of tissue starting to develop around the wound, and I took him into our primary vet, but due to the long wait with an uncomfortable grumpy pup, we opted to take him to this hell hole. First issue is that the waiting room staff is inconsiderate and impolite. Second issue is that the vets here are both lazy and under educated. The vet we saw gave us a cream and I expressed concern for the black spot, worrying it was necrophagous (dead) tissue and the vet argued with me. I pressed the issue and he blatantly turned around and asked me if I was a vet. We left, and took him home. That night, despite them looking at him a few hours prior, his surgery site opened and pus and blood began oozing out. Left with no other choice, we rushed him to this clinic. They wanted to keep him over night for observation, which was fine, but kept him for 7 days DESPITE us requesting to take him to our regular vet. They claimed to be doing hydrotherapy, which we later found out they meant spraying the wound with water. Upon visiting him, i noticed the black spot was quadruple the size it was when we originally brought him in, and once more, confronted the vet. After him basically telling me that I was not qualified to make deductions on my own animal's health, and to stop asking, I had to fight with them to let me take my dog--in which they only agreed to release him when I threatened to involve the police. The vet expressed his concerns for the dog under my care after i finished paying the $3000 for their boarding fees and tests I never authorized.
• Jake

  Added 2016.02.04

  My dog and I are regulars here because of his heart medications. Every time we are greeted so warmly and professionally. The vet we work with is awesome and so good with my dog. I haven't found any issues with pricing or anything. 100% would recommend.
• Timothy

  Added 2015.10.28

  My dog just spent 24 hrs here where they monitored her and treated her for pancreatitis. The vet Dr. Wark was incredible. Definitely put me at ease leaving my sick puppy with them.
• William

  Added 2015.06.26

  We IMMEDIATELY took him to our regular vet, and the moment she looked at the incision, she said he had necrophagous tissue due to the rejection that he needed to be rushed into surgery to remove it before it could progress any further. Out vet did this free of charge as it was a follow up and complication from his original surgery.
• Benjamin

  Added 2015.01.19

  It was late at night that we decided it was finally time to end our dog's suffering. This was the only place that I could fine that was open after hours (24 hours). I would have picked our regular vet but that was not an option because of the late hour. On arrival were treated with compassion and sympathy. The procedure was explained to us multiple times so we would know what to expect. They total us it would be a peaceful process and it was. Our dog was treated and handled with care in our presence and I would like to think the same respect was shown after we left. At all times the vet and supporting staff acted in a professional manner and gave the impression that they cared for animals. A week to the day of our visit we received a letter from the clinic. It included not only a nice card signed by multiple staff members but four individual paw prints. I was not expecting this gracious act. I read Google reviews stating that the clinic is over priced and they only think about money. In my case I was more than content with the service for what I paid. For my family the paw prints are priceless making them far beyond the monetary value I paid.
• Joseph

  Added 2015.01.07

  Thank you!!
• Ashton

  Added 2013.09.08

  DO NOT TRUST THIS CLINIC. They only care about money, not your pets. If you want a good vet, I'd happily recommend The Animal Clinic of Regina on Saskatchewan Drive and Garnet, who go above and beyond for your pets. Given the reviews on here, it would seem we're not the only one who has major issues. How unbelievably tragic that this place is still in business.
• Dominic

  Added 2013.05.30

  I only wish I could leave no stars.
• Colin

  Added 2013.05.12

  The front desk, although very busy, were very friendly and professional.
• Charles

  Added 2013.04.16

  Had a great experience with our 2 kittens. The whole office came to see them and made us feel special. Everyone was so friendly! We will definitely keep taking our kitties there.