Staples Regina — Furniture Store in Regina

Reviews of Staples Regina

• Gabriel

  Added 2016.06.02

  Had a great experience yesterday buying an entire office set up. Staff couldn't have been more helpful, and allowed me to take my time in making my decisions: Seemed to show up at the exact time I made a decision and put my order together. The computer set up was ready ahead of schedule and they loaded it all for me when I was done. Thanks guys/gals! Job well done.
• Wyatt

  Added 2015.07.17

  I have always received friendly and accurate service at Regina Staples. Service associates are helpful and clearly explain answers to my questions.
• Landon

  Added 2015.06.27

  Three different people helped me for a short while each in the photo copying section of store. Two out of three employees left when there was 3-4 people waiting for help, because they were finished for the day. And that included the person in charge of that area. I was there over an hour and did not even get done what I went there to do. I call that terrible customer service and won’t go back.
• Colin

  Added 2015.05.23

  Aiden provides very good information on computers and phones.
• Noah

  Added 2013.10.28

  I would like to personally thank Staples for the headache they have caused me. This is the first review I have ever written because I have always found them petty and useless. However, after my most recent experience with Staples Regina I feel the need to write for others as a warning. I have always been a loyal customer with Staples. Prior to this, I have never had an issue with the company and would always recommend others to purchase from them because I used to truly believe that they cared for their customers. Recently, I bought a $400 product from one location. When I bought this item, I also purchased a "protection" plan. I wasn't aware at the time but recently discovered the product sold to me had three major defaults. After speaking to various managers from the Regina locations I was told there was nothing they could do about it, not even store credit to purchase an even more expensive product. They refused to take any sort of responsibility for the broken product. The managers act as if their store isn't connected to the Staples company but instead their own family business. I have witnessed faulty products being returned after their one month return policy is over and the customers receives store credit. As a long time customer I find it aggravating that some customers receive this treatment while presenting an obnoxious attitude towards workers but when you are respectful they will take complete advantage of you. Next time you are looking for something, I advise you go somewhere else because their workers don't care and don't know their products. Most employees don't care about customer service but only care about selling their "protection plans".